Foundations - What's a Home Improvement Agency?
Home Improvement Agencies or HIAs are an essential component in any integrated care system. This short video produced for Foundations - The National Body for Home Improvement Agencies illustrates why.
Foundations - I have a problem
A short animated video by Foundations which describes what you can do if you have a problem with, or wish to raise a complaint against a registered Home Improvement Agency.
Foundations - TrustMark
Why Home Improvement Agencies and Handyperson Services should join the government's Trustmark safe-trader scheme via Foundations
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Ratings & Standards
Home Improvements Ratings
Home Improvements Standards
Hands Face Space
The latest general advice from the UK Government
Source: UK Govt
Resolving disputes - Advice for consumers when things go wrong
Helen Dewdney, writer of the blog The Complaining Cow, explains about alternative dispute resolution and other choices for consumers who are not happy with goods and services.
Source: Citizens Advice Bureau
Resolving disputes - Advice for businesses
How alternative dispute resolution (ADR) can help when things go wrong.
Source: Chartered Trading Standards Institute
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