Supplied and build our kitchen. The beginning was great, staff was friendly and provided us with all the information we needed, installation went ok and were happy with the kitchen at first, until it started falling apart. Few months later few encountered a problem where it could not be resolved by us, so we contacted magnet asking for help, since they supplied the kitchen and had their own builder to build for us, we had 24 month warranty with them, that whatever happens they are going to sort it out for us. After calling one of magnets places we bought our kitchen from, we were told that they can''t help as they don''t have any builders available, so I contacted the head office asking for help, after emailing for couple of months the issue was still there, and then they just started ignoring me, would not respond to my calls or emails. I contacted the builder as well, who said he does not work for magnet anymore, and these faults should be fixed by magnet and not him. It''s been over 4 months now, my kitchen is falling apart, there are so many faults with the kitchen that I can''t even imagine how can I be charged so much for this. Magnet is ignoring me and I am left on my own. I do regret paying so much money for this and I hope no one else have so many problems as I do.
new kitchen marvellous experience from start to finish.nothing too much trouble excellent design service from the magnet wrexham branch.Fitters did a professional job would recommend the company to any one. First class workmanship.
New Kitched Absolultly discusting workmanship, supposed to be finished end on June 2014, still not finished now (January 2015). Cannot seem to get anywhere with this company.
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Home Improvements Standards
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