National Carpet Cleaners Association
NCCA - Rogue Traders Report
The Rogue Trader's Team recorded this video for the BBC's Watchdog Television Programme. The Rogue Traders have been investigating some of the unethical carpet cleaners in the UK for using 'Bait and Switch' to sell their services.
Source: National Carpet Cleaners Association
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Ratings & Standards
Home Improvements Ratings
Home Improvements Standards
Hands Face Space
The latest general advice from the UK Government
Source: UK Govt
Resolving disputes - Advice for consumers when things go wrong
Helen Dewdney, writer of the blog The Complaining Cow, explains about alternative dispute resolution and other choices for consumers who are not happy with goods and services.
Source: Citizens Advice Bureau
Resolving disputes - Advice for businesses
How alternative dispute resolution (ADR) can help when things go wrong.
Source: Chartered Trading Standards Institute
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