Efficient and friendly service very pleased! Really pleased with the work done and the pleasant and professional approach of the team. Very happy with the results.
Norfolk Trusted Trader Scheme
Chase in a single metal box and fit 1-single socket utilising cooker cable from switch above worktop. Replace a light fitting in the kitchen supplied by me. Test circuit and issue a NICEIC minor works certificate. We were very impressed with John Wilson of Castle Electrical who provided a quote and organised for the work to be done and Edddi and Kevin of Castle Electrical who carried out the job in terms of the quality of work and their customer facing skills. Would highly recommend.
There was ingress of water from an area round a velux window. The tiles and ridge tiles had to be removed from the roof surrounding the window and the area refelted and made water tight. When the surveyor first came to assess the job, he explained what the problem was and what would be required to fix it. I received an electronic quotation for the work and an estimation of the time before work could commence. The workmen that came were polite, friendly and professional. They did a thorough job and took photos at various stages through the work so I could see what had caused the problem in the first place and what they had don to remedy it. I found this really helpful and reassuring. I am very happy with the work that has been done.
Replace two locks in uPVC doors Prompt reply to enquiries, friendly and helpful. Quick turnaround from initial enquiries to completion of the work.
Boiler service on a letting property. I had been recommended by a friend as I needed a boiler service done ASAP on a property that had a tenant and I had a buyer for the property who wouldn’t exchange until the boiler was serviced. I called HGS to explain the situation and they were so helpful and arranged for the service to be done within a few days. All other plumbers I had called couldn’t do for several weeks. They turned up on the day and confirmed all had been completed. I requested the paperwork so I could pass onto buyer and this was immediately emailed across to me. Very helpful on the phone and it makes a difference when using a company that makes a job go so smoothly. I would have no hesitation in recommending this company to anyone and will certainly use them again in the future.
Replacement of oil tank Excellent job
Bricking up of windows and fitting a premade door Aaron worked very efficiently and was very tidy. The quote was excellent value and is very highly recommended. The work was of high quality
Emergency repair to pipe work in bathroom which was leaking. HGS carry out plumbing and electrical work at both my residence and at my two rental properties. When my tenant discovered he had a leak under the shower I contacted HGS who advised whilst they had no one free immediately they would send someone as soon as they had finished the job they were working on. As promised we shortly got a call saying a plumber was on their way and we met them there. They quickly sorted the leak and soaked up as much of the water as they could leaving the bathroom clean and tidy. The invoice was sent and paid promptly.
Replace an oil tank Excellent service throughout! Thoroughly recommend!
Ratings & Standards
Garage Servicing Standards
Garage Servicing Ratings
Home Improvements Ratings
Home Improvements Standards
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