RAC Approved Dealers
Mike Brewer explain the benefits of buying a car from an RAC Approved Dealer.
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Ratings & Standards
Used Vehicle Sales Ratings
Used Vehicle Sales Standards
Follow these steps:
1. Before you see it
2. When you see it
3. If you buy it
Around two million used cars are sold every year in the UK, and car complaints remain amongst the highest kind lodged with consumer protection bodies. This guide was developed in partnership with the Department for Business, Energy and Industrial Strategy.
The Chartered Trading Standards Institute
Buying a used car can be daunting! This video from the Chartered Trading Standards Institute gives a brief outline of of what obligations a trader has when selling a vehicle
UK European Consumer Centre
"When things go wrong, Alternative Dispute Resolution (ADR) is an alternative to going to Small Claims Court which can be seen as a much quicker and more simple solution to Court action."
Citizens Advice Bureau
Helen Dewdney, Author, How to Complain
Coronavirus restrictions remain in place across the country.
Eight steps to protect yourself, your staff and your customers during coronavirus.
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